Privacy Policy
Effective Date: 1st Day of April 2025
Company Name: ELMce
ELMce (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a contact form, contact us, or communicate with us by phone, email, or text message.
ELMce is a civil engineering and project management design firm providing site development, planning, zoning, permitting, stormwater, construction document, and related civil engineering services for commercial, industrial, and multifamily development projects.
1. Information We Collect
- Name
- Email address
- Phone number
- Company name
- Project or service-related information
- Messages, inquiries, and other information submitted through our website or other communication channels
We may also collect limited website usage information, such as IP address, browser type, pages visited, device information, and general analytics data.
If you choose to communicate with us by SMS/text message, we may collect your mobile phone number, message content, message history, opt-in information, opt-out requests, and related communication records.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and service requests
- Communicate with clients, prospective clients, vendors, consultants, and business contacts
- Provide project updates, appointment reminders, scheduling information, and customer service communications
- Coordinate civil engineering, permitting, site development, stormwater, and project management services
- Send SMS/text messages when you have provided consent
- Improve our website, services, and communications
- Maintain business records
- Comply with legal, regulatory, and compliance obligations
3. SMS/Text Messaging Communications
By providing your mobile phone number and opting in to receive text messages from ELMce, you consent to receive SMS/text messages related to your inquiry, project coordination, appointment reminders, service updates, customer service, and other business communications.
Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us at civil@elmce.com or +1 (858) 888-3906.
Consent to receive text messages is not a condition of purchase or service.
4. No Sharing of Mobile Information for Marketing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide and support our text messaging services, comply with legal obligations, or protect our rights.
5. How We Share Information
We do not sell your personal information. We may share information only in limited circumstances, including:
- With service providers who help us operate our website, business systems, communications, scheduling, customer service, or text messaging tools
- With consultants, contractors, or project partners when necessary to provide services or respond to your inquiry
- When required by law, regulation, subpoena, court order, or legal process
- To protect our rights, property, safety, customers, or others
- In connection with a business transaction, such as a merger, acquisition, or transfer of business assets
Service providers are only permitted to use information as needed to perform services on our behalf.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain information for as long as reasonably necessary to provide services, communicate with you, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
8. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and understand how visitors use our site. You can adjust your browser settings to refuse cookies or notify you when cookies are being used.
9. Your Choices
You may contact us to request that we update, correct, or delete your information, subject to applicable legal and business recordkeeping requirements.
You may opt out of SMS/text messages at any time by replying STOP. You may also contact us at civil@elmce.com or +1 (858) 888-3906 assistance.
10. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.
11. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or our communications practices, please contact us:
ELMce
Website: https://elmce.com/
Email: civil@elmce.com
Phone: +1 (858) 888-3906